Privacy Policy

Last updated July 2026

ScaleFlow builds AI systems for other businesses, so we take data seriously by default. This page explains, in plain language, what we collect and what we do with it.

What we collect

When you start a fit check, request a meeting, or book a call, we collect the details you choose to share: your name, WhatsApp number, email, store URL, and your answers. Booked intros also go through TidyCal so the time can land on our calendar. If you request a resource, we collect your first name, email, whether you are a media buyer or an ecommerce brand, and phone if you add it. Partner and affiliate applications also collect your name, email, website, WhatsApp or mobile number, and what you wrote on the form. We do not buy or sell contact data.

How we use it

We use your details to reply to you, send the resource you asked for, add you to our ScaleFlow resources list, scope and deliver the work you ask for, and, if you opt in, send you the occasional automation idea. That is it. We do not use your information to train third-party models.

The tools we run on

We run on a small, deliberate stack: scheduling, email (Kit), and analytics providers that process data on our behalf under their own agreements. Each one only sees what it needs to do its job. Resource emails and the resources list go through Kit. You can unsubscribe from any email with one click.

Cookies and analytics

We use Google Analytics 4 to understand how people find and use the site so we can improve it. It only runs after you choose Accept in the cookie banner. Until then, and if you Decline, no analytics cookies are set and no analytics data is collected. You can change your choice at any time with the Cookie settings link in the footer. We do not use analytics for advertising, and we do not share it with ad networks.

How long we keep it

We keep enquiry and project data for as long as we are working together, and for a reasonable period afterwards for our records. Ask us to delete your data and we will, unless we are required to keep it.

Your choices

You can ask to see, correct, or delete the personal data we hold about you at any time. You can unsubscribe from any email with one click. Reach us at [email protected] and we will handle it.